Overview
Trout Capital, LLC ("Trout," "the Firm")
has created and implemented a business continuity plan ("BCP") in
an effort to mitigate the effects related to unforeseen business interruptions.
This BCP is designed to enable the Firm to continue or resume its investment
banking advisory service in the event of an emergency or significant business
disruption ("SBD").
Communications and locations of Employees during a disruption
In the event of an SBD, Trout will communicate with its employees
in several different ways. The firm will employ a calling tree, which would
be implemented by management in the event of an SBD.
The BCP also addresses the relocation of staff to alternate
back-up locations in the
services for an interim period of time. Recovery time for most of the applications
and the relocation to the alternate location is expected to range from 12
to 36 hours.
Communications with
Customers
Trout currently communicates with its clients using the telephone,
email, fax, US Mail, its affiliate's website, and in person. In the event of an SBD, Trout will assess which
means of communication
are still available and use the means closest in speed to the means used in
the past. Additionally, if all traditional communications are not available,
Trout will post emergency contact information
and instructions where possible on the web site, http://www.troutcapital.com regarding client access to Trout representatives.
Books & Records
Trout maintains its hard-copy books and records and electronic
records primarily at its Main Office in New York. Electronic records are backed-up daily and kept
off-site. If records are lost as the
result of a business disruption or for any other reason, Trout has the means
to physically recover data from electronic back-up locations.
Vendors and Counterparties
Trout's BCP may need to rely upon the recovery and restoration
of services provided by various critical business constituents both at its
primary and alternate locations. Trout
has considered the
extent to which the Firm may be able to depend upon these business relationships
during an SBD as a part of its decision to do business with the constituents. Where possible the Firm has engaged
and/or vetted alternate arrangements in order to avoid business disruptions
in the case of a business constituent not being able to provide needed goods
or services in an emergency.
Disclosure
Trout's BCP is designed to address the continued operation of
the Firm in the event of an emergency situation or SBD. However, all risks
of business interruption cannot be eliminated and Trout cannot
guarantee that systems will always be available or recoverable following an
SBD. Furthermore, Trout has no control over and must
rely upon the disaster recovery plans of its various critical business
constituents and vendors. In the event
that material changes are made to this BCP, Trout will send an updated copy
to all of its clients.
The information contained in this disclosure is provided by
Trout for informational purposes only, and nothing contained herein shall
be construed to amend, supplement or otherwise modify any of the
terms and conditions set forth in any customer agreement between you and Trout.